When you are in the middle of a crisis, everything seems urgent. You have the feeling that you have to act immediately, speak immediately, decide immediately. And there is often a second feeling on top of that: If you don't keep at it now, everything will slip away. That's understandable. It's also human. But this is exactly where the mistake often begins.
Because closeness is not automatically clarity. Proximity can also mean that you are too close to see what is really happening. Just like you can't recognize a painting if your nose is stuck to the canvas. You then only see individual brushstrokes - and think they are the whole painting.
A freeze-out, properly understood, is nothing more than a step back. Not to run away, but to be able to see again.